FAQs

Yes, you'll never get caught short while sailing the length of the loch!

We serve a selection of Scottish produce, hot and cold drinks, light snacks and a wee dram from our bar. But please, do not feed the monster!

To avoid disappointment you really should, especially in summer. And it's very easy to do at www.jacobite.co.uk.

Remeber that even though under 5's go free on our cruise and cruise & castle options, they still require a ticket. 

363 days a year. We leave Nessie in peace on Christmas Day, Boxing Day and New Year's Day!

Yes, there's FREE WiFi on board. But we really don't recommend surfing on Loch Ness!

We welcome dogs on board our cruise only options, however they must be booked on at the checkout free of charge.

We allow a maximum of 5 dogs on board per cruise. 

*Please note that there can be more than one tour on each boat and there is no guarantee that there will be no dogs on board at your time of sailing* 

Yes, you can amend the date/time of your cruise or cancel your cruise via your confirmation booking. 

If you scroll through your confirmation email, you will see "manage my booking" or "cancel my booking". This will then take you on a step-by-step guide on how to complete your task.

If you would rather speak with a member of the team, or if you are having any trouble, please email [email protected] and we will do our best to help. 

On cancellation of a Tour booking the passenger shall be entitled to a refund of 100% of any price paid if notice of cancellation is received at least 48 hours prior to the Tour date. If notice of cancellation is received less than 48 hours prior to the Tour date, the passenger shall not be entitled to a refund.

Our cruises from Dochgarroch are suitable for wheelchair users and people with restricted mobility. The Jacobite Maverick has a disbaled toilet on board. The Jacobite Maverick has a disbaled toilet on board 

Cruises from Clansman Harbour are not suitable for wheelchair access or for people with restricted mobility.

Please click on the links below for information on disability access to our departure points.

Dochgarroch Lock

Clansman Harbour

Please click on the links below for information on disability access on our boats.

Jacobite Warrior

Jacobite Rebel 

Jacobite Maverick

Wear layers, as temperatures on the loch vary. We have increased ventilation on board our boats, so we recommend you wrap up warm! 

Your little Nessie spotters under the age of 5 go free on our loch cruises, but they still require a ticket. 

Simply select the under 5 option when booking. 

Under 5's are still required to pay on our coach and cruise Temptation option.